Privacy Policy

PRIVACY NOTICE

Data privacy is of high importance for ZEMP NATURALS and we want to be open and transparent with our processing of your personal data.

We therefore have a policy setting out how your personal data will be processed and protected.

Who we are?
Our website address is: https://zempnaturals.com.au

Who is the controller of your personal data?
The Australian company, ZEMP NATURALS PTY LTD, trading as ZEMP NATURALS, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.

ZEMP NATURALS Pty Ltd

48 Newfield Street

Sunrise Beach

QLD 4567

Australia

ABN 26 635 491 959

Where do we store your data?

The data that we collect from you is stored within Australia and is in compliance with all applicable laws.

Who can access your data?
Your data may be used only at ZEMP NATURALS. We never pass on, sell or swap your data for marketing purposes to third parties.

What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact ZEMP NATURALS and we will provide you with your personal data via e-mail.

Right to rectification:

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

Right to erasure:
You have the right to erase any personal data processed by ZEMP NATURALS at any time except for the following situations:

*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with ZEMP NATURALS, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes

Your right to object to processing based on legitimate interest: 
You have the right to object to processing of your personal data that is based on ZEMP NATURALS legitimate interest. ZEMP NATURALS will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing emails

Right to restriction:
You have the right to request that ZEMP NATURALS restricts the process of your personal data under the following circumstances:

* if you object to a processing based ZEMP NATURALS’s legitimate interest, ZEMP NATURALS shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, ZEMP must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if ZEMP NATURALS no longer needs the personal data but it is required by you to defend legal claims.

Right to complain with a supervisory authority: 

If you consider ZEMP NATURALS to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.

Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.